Privacy Policy

Last Updated: January 18, 2026

BioXForge LLC (“BioXForge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://bioxforge.co (the “Website”).

By accessing or using the Website, you agree to the terms of this Privacy Policy.

If you have any questions or concerns about your privacy or this policy, please contact us at contact@bioxforge.co or call/text to (307) 207-2291.

Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

When you interact with our Website, place an order, or contact us, you may voluntarily provide:

Name
Email address
Billing and shipping address
Phone number
Company or laboratory name (if applicable)

b. Payment Information

Payment information is processed securely by third-party payment processors. BioXForge does not store or directly process full payment card details.

c. Automatically Collected Information

When you visit the Website, we may automatically collect:

IP address
Browser type and device information
Pages viewed and referring URLs
Date and time of visits
Cookie and analytics data

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you regarding orders, inquiries, or support requests
Improve Website functionality and user experience
Detect and prevent fraud or misuse
Comply with legal and regulatory obligations
Send transactional or administrative communications

We do not sell personal information.

Mobile Phone Numbers & SMS Messaging

When you register for an account with your phone number on BioXForge, you confirm you are the owner of this phone number, as it will be used for identity verification, login authentication, password recovery, order updates and account security purposes.

Your phone number is used solely to deliver transactional SMS messages such as one-time passcodes (OTPs), order updates and security notifications. BioXForge does not use mobile phone numbers for marketing or promotional SMS messages.

Messages will arrive from local phone number (844) 766-0991.

We do not sell or share mobile phone numbers with third parties for marketing purposes. Phone numbers may be shared only with service providers necessary to deliver authentication messages (such as SMS delivery platforms) and status updates, and only for the purpose of providing these services.

You may opt out of receiving SMS messages at any time by replying STOP.

Standard message and data rates may apply depending on your mobile carrier.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core Website functionality
Analyze traffic and usage patterns
Improve Website performance

You may disable cookies through your browser settings; however, some Website features may not function properly.

Sharing of Information

We may share your information only as necessary with:

Payment processors
Shipping and logistics providers
Website hosting and analytics providers
Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it solely for authorized purposes.

Research Use Only (RUO) Notice

BioXForge products are intended for research and educational purposes only.
We do not knowingly collect or process:

Medical records
Health data
Patient information
Protected Health Information (PHI) under HIPAA

Our Website is not intended for medical diagnosis, treatment, or patient use.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We have strict policies and procedures in place to prevent unauthorized sharing of user data.

SMS Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from BioXForge LLC, from 307-207-2291 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 307-207-2291 or contact@bioxforge.co. Mobile opt-in information is never shared with third parties.

We do not transfer consumer data to any external organizations under any circumstances, even with your consent.

Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

Request access to personal information we collect
Request deletion of personal information (subject to legal exceptions)
Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill business purposes
Comply with legal obligations
Resolve disputes and enforce agreements

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

BioXForge LLC
Phone: 307.207.2291
Email: contact@bioxforge.co
Website: https://bioxforge.co